Done For You · Total Package

Your email program.
Our team. Every Month.

You know email should be driving real revenue. You also know what it takes to make that happen every single month, and you don’t have the hours, the headcount, or the appetite. That’s Total Package. We run the whole thing.

What Runs Every Month

Not "some emails." A rhythm.

01

One list growth activity

A lead magnet, a giveaway, an event capture play, a partnership. Something new bringing subscribers in, because your list churns around 25% a year and standing still means shrinking.

02

One new automation

Welcome series, club onboarding, post-purchase replenishment, membership win-back, anniversary, re-engagement. One goes live every month until your customer journey is covered end to end.

03

Campaigns that sell

Seasonal, event-driven, educational, promotional. Segmented, tested, and built to move wine (or bookings, or memberships).

Twelve months of that and you've got a list that's growing, a dozen automations working while you sleep, and forty-plus campaigns behind you. That's not a series of sends. That's a program.

Step one, always.
It starts with an audit.

We don't guess. Before anything gets built, we assess what you've got.

Acquisition

Where subscribers come from, which sources convert, and where you're leaving sign-ups on the table.

Segmentation & engagement

How your club, buyers, and lurkers actually behave, and how much of your list has gone quiet.

Automation performance

Which flows exist, which are underperforming, and which ones you're missing entirely.

Campaign & revenue attribution

What email is really generating, which campaign types drive it, and what that says about your next quarter.

Transactional emails

Your most-opened emails, and the ones almost nobody optimizes. There's money sitting in them.

Creative & copy core

Subject line, preview text, headline, call to action. Whether your emails tell people what to do and make them want to do it.

You get a written strategy audit and a Priority Checklist that tells you what to do first, second, and third. Some wineries take that and run with it themselves. That's a completely legitimate outcome, and we'll tell you honestly if it's the right call for you.

Then you get the program design

The plan, in writing

Goals with real numbers attached, the campaign calendar, the automation build order, the segmentation strategy, and how we’ll measure all of it. You’ll know what’s shipping in April before March ends.

The execution

Strategy, copy, design, build, test, deploy. Then the step most people skip: analyze and optimize. We dig past the topline metrics into what got clicked, who clicked, and what to change next time.

You approve. We build. It ships on schedule. Then we tell you what happened and what we're doing about it.

What makes it different.

The Resend Strategy

Most wineries send once and move on. We build a second and third exposure for subscribers who didn't engage, with a different angle at a different time of day. Same offer, meaningfully more revenue, and no extra creative to produce.

The EPVS

Your Email Program Value Statement is the promise that earns the opt-in and sets expectations for everything after it. Most winery signup forms say "join our newsletter." Yours won't.

Your stack, not ours

Klaviyo, Commerce7, Mailchimp, and the rest of the winery tech universe. No migration required. If switching would pay for itself, we'll show you the math instead of just telling you to move.

How we measure it

Open rates got unreliable when Apple started opening emails on your subscribers' behalf. So we hold ourselves to what actually correlates with money.

Click-to-Open

The honest engagement signal

Revenue

Attributed per campaign

List Growth

Measured against churn

Club Conversion

Signups and retention

Monthly reporting, no vanity metrics, and when something isn't working we say so before you have to ask.

Is this right for you?

It is if...
Email should be a real revenue channel and nobody on your team has the hours to run it properly. You’ve got a wine club to grow and keep. Or you’re a multi-brand portfolio, or a regional organization selling visits instead of bottles. You want it handled, and you want to see the numbers.
It isn't if...
You want to learn to do this yourself. That’s what PRESS SEND and Mavens On Demand are for, and they’re excellent. Or you need the foundation built once and then you’ll take the keys, which is Email Essentials.

Not sure which service fits? Audit tells you what's broken. Email Essentials builds the foundation. Total Package runs the whole program.

Let's find out what it's worth.

Start with the audit. You'll know exactly what your email program is leaving on the table, and whether handing it to us is the right move. No pressure either way.